A man finds a rat inside a packet of bread delivered by Blinkit in India.

February 13, 2023

Food delivery apps make our lives easier with the help of them, we receive food and other necessities at our doorsteps easily. However, it appears that someone recently had a horrible experience. Nitin Arora recently placed an order for a packet of bread on Blinkit and he discovered the rat inside the bread packet.

He shared the photograph on Twitter addressing the issue. He wrote, the worst experience I’ve had with Blinkit was when a live rat was delivered inside the bread packet I ordered on 01.02.2023. This is concerning to all of us. If a 10-minute delivery comes with such baggage, I’d rather wait a few hours than take such products.

The firm promptly apologized for the situation and acknowledged that the concern is genuine. This is not the experience we intended for you and requested his contact information as well as his order number for further investigation.

Dhananjay Shashidharan, the head of Customer Delight at Blinkit said, I can guarantee you that we’ve already taken immediate action and delisted the partner store, even as we investigate the situation with the store owner. We have high hygiene standards in all of our stores, and this occurrence has increased the frequency of audits at the store networks.

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