Hellers Ltd issued a recall for a specific batch of its Hellers brand Shaved Roast Chicken due to the presence of an undeclared allergen: soy. This issue occurred because an incorrect ingredient label was applied to the product, meaning that the presence of soy was not mentioned on the packaging as required.

Date of Recall: October 31, 2024
Product Recalled: Hellers brand Shaved Roast Chicken (200g)
Reason for Recall: Incorrect ingredient label, undeclared allergen (soy)

1.Product Identification

The product involved in this recall is:

• Name: Hellers brand Shaved Roast Chicken
• Type: Ready-to-eat cooked meat
• Size: 200g
• Packaging: The product is packaged in a plastic tray.

2.Batch and Date Marking:

• Best Before: 10 December 2024 (10 12 24) This means that only the products with this specific “Best Before” date are part of the recall.

Consumer Advice:

• Who Is Affected? This recall is essential for individuals with a soy allergy. If you have purchased this product, check the batch and best-before date.
• Actions for Soy-Allergic Consumers: Do not consume this product. If you’ve already consumed it and are concerned about your health, please seek medical advice. Affected consumers should discard the product and contact Hellers Ltd for a refund voucher.
• Unaffected Consumers: If you do not have a soy allergy, this recall does not affect you, and the product is safe to consume.

Contact Information for Queries:

• Phone: 0800 43 55 37
• Email: info@hellers.co.nz

For more information or to download the point-of-sale notice, visit the official recall notice website. Retailers are requested to display the notice in stores for one month.

Stay safe and always check food labels to avoid allergens!

Source:https://www.mpi.govt.nz/food-safety-home/food-recalls-and-complaints/recalled-food-products/hellers-brand-shaved-roast-chicken/